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TERMS & CONDITIONS

Terms of Service

Mallee Marketing Pty Ltd (ABN 35 651 153 258) trading as Mallee Marketing (“we”, “us”). By completing your purchase, you agree to these terms.

1) Payment & Access

  • Programs/courses must be paid in full before onboarding or have payment plans in place with the first payment paid or a deposit taken.
     

  • After payment clears, we email your unique login credentials for access usually within 48 business hours.
     

2) Bonus Coaching/Strategy Sessions

  • If your plan includes a bonus strategy/coaching session, it must be booked within 90 days of your enrolment date or when agreed by both parties in writing.
     

  • Sessions not booked in time are forfeited (no refund/credit).
     

3) Intellectual Property (IP)

  • All content, templates, frameworks, videos, tools and systems are copyright Mallee Marketing.
     

  • Pre-existing IP: nothing in your purchase transfers ownership of any existing Mallee Marketing IP, systems, frameworks, templates or materials.
     

  • No software/CRM transfer: we do not transfer or assign any software licences, CRM accounts or automations. Any access we provide during the program is temporary and revocable.
     

4) Refunds

  • Due to the digital nature of our products, no refunds once access is granted, except as required by the Australian Consumer Law.
     

5) Conduct

  • Be respectful in community spaces. We may remove disruptive participants without refund.
     

6) Disclaimer

  • Training is educational. We don’t guarantee particular business results. You’re responsible for implementation and decisions.
     

7) Support

8) Governing Law

  • South Australian law applies; courts of South Australia have jurisdiction.
     

Last updated: 29 October 2025

Full Terms & Conditions of Sale)

Parties
Mallee Marketing Pty Ltd (ABN 35 651 153 258) trading as Mallee Marketing (“Mallee Marketing”, “we”, “us”) and the purchaser (“you”, “Participant”).

Application
These terms apply to all purchases of our programs, online courses, coaching and related services (collectively, Services). By purchasing, you agree to be bound by these terms.

1. Payment, Pricing & Access

1.1 Prices are in AUD and include GST unless stated otherwise.
1.2 Full payment is required prior to onboarding or access to any Service.
1.3 We accept payment via Stripe, direct deposit and other gateways we may offer. You agree to their respective terms.
1.4 On receipt of cleared funds, we will email your unique login credentials and onboarding details.
1.5 If a scheduled payment fails (where applicable), we may suspend or terminate access until rectified.

2. Bonus Strategy/Coaching Sessions (Booking Window & Eligibility)

2.1 If your purchase includes a bonus strategy or coaching session, you must book the session within 90 days of your enrolment date.
2.2 Sessions not booked within this period are forfeited; no refund or credit applies.
 

3. Licence to Use Materials

3.1 We grant you a personal, non-exclusive, non-transferable, revocable licence to access the program portal and use the content for your own internal business purposes.
3.2 You must not reproduce, distribute, resell, sublicense or otherwise exploit the materials.

4. Intellectual Property & Software/CRM Protection

4.1 Pre-existing IP: All intellectual property owned or controlled by Mallee Marketing before or independent of this Agreement including frameworks, systems, templates, methodologies, videos, courseware, documents, checklists, automations, and brand assets remains our exclusive property. No ownership or title is transferred to you.
4.2 Developed IP: Any improvements, updates or derivative works we create remain our property unless expressly assigned in a separate, signed agreement.
4.3 No Software/CRM Transfer: We do not transfer, assign, share or novate any software licences, CRM instances, automation platforms or associated seats that we own or administer. Any access we provide during delivery is time-limited, for the purpose of the Services only, and may be revoked on completion or termination.
4.4 You must not decompile, or create competing works based on our materials or systems.

5. Conduct

5.1 You agree to respectful participation. We may suspend or remove access for conduct that is illegal, discriminatory, harassing, defamatory, threatening, or otherwise disruptive. No refund will apply to removals under this clause.

6. Refunds & Cancellations

6.1 Given the digital nature of the Services, no refunds apply once access has been granted, except as required by the Australian Consumer Law (ACL).
6.2 If required by the ACL, our liability is limited, at our option, to re-supply of the Services or the cost of re-supply (ACL s64A).
6.3 Change-of-mind refunds are not available.

7. Advice & Disclaimer

7.1 Our training, templates and advice are educational and general in nature. We make no guarantees of specific results (income, leads, conversions or otherwise).
7.2 You remain responsible for your implementation, compliance and commercial decisions.

8. Access, Availability & Risk

8.1 Risk in the Services passes when we deliver the login email.
8.2 We use reputable platforms but do not guarantee uninterrupted access. Planned or unplanned outages may occur.

9. Confidentiality & Privacy

9.1 Each party must keep the other’s Confidential Information confidential and use it only for this Agreement.
9.2 Our use of personal information is governed by our Privacy Policy (as updated from time to time on our website).

10. Third-Party Links & Tools

10.1 We may reference third-party sites or tools. They are offered “as-is”; we are not responsible for their content, availability or terms.

11. Events Beyond Control

11.1 We are not liable for delays or failure caused by events beyond our reasonable control (including but not limited to natural disasters, major illness, infrastructure failure, pandemics, or government actions). We will notify you of material delays and work toward a practical solution.

12. Limitation of Liability

12.1 To the fullest extent permitted by law, we exclude all implied warranties not required by the ACL and exclude liability for indirect or consequential loss, loss of profits, loss of opportunity or damage to goodwill.
12.2 Nothing in these terms excludes, restricts or modifies any consumer guarantee or right you have under the ACL that cannot lawfully be excluded.

13. Termination

13.1 We may terminate on 30 days’ written notice, or immediately for your material breach (including IP misuse, non-payment, or serious conduct breaches).
13.2 Clauses relating to IP, confidentiality, disclaimers and limitations of liability survive termination.

14. Variations

14.1 We may update these terms by posting a revised version on our website. Changes take effect 30 days after posting for future purchases or renewals.

15. Assignment (Transferring This Agreement)

  1. You (the client) can’t transfer, give, or sell your rights or access under this Agreement to another person or business unless you get our written permission first.
     

    • This includes giving someone else your course login, program access, or coaching session.
       

    • We’ll consider reasonable requests, but permission must be granted in writing before any transfer happens.
       

  2. We (Mallee Marketing) may transfer or assign our rights or responsibilities under this Agreement to another company or entity, for example, if we restructure, rebrand, or sell part of our business, by giving you written notice.
     

  3. Any approved transfer will not affect the rights and responsibilities that existed before the transfer took place.

16. Governing Law & Jurisdiction

16.1 These terms are governed by the laws of South Australia, Australia, and the parties submit to the non-exclusive jurisdiction of its courts.

Contact: admin@malleemarketing.com.au
Last updated: 1 October 2025

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